Privacy Policy
This Privacy Policy (“Policy”) applies to www.silverliningsmh.com, and Silver Linings Mental Health (“Company”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.silverliningsmh.com and Silver Linings Mental Health. The Company’s website is a mental health site. By using the Company website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your:
- First and Last Name,
- Mailing address,
- Email address, and
- Phone number
If you work with the Company and we provide services to you, we collect billing and credit card information. This information is used to complete the purchase transaction and collect for services rendered.
The Company may also collect anonymous demographic information, which is not unique to you, such as your:
- Age
- Gender
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
The Company collects and uses your personal information in the following ways:
- to operate and deliver the services you have requested
- to provide you with information, products, or services that you request from us
- to provide you with notices about your account
- to carry out the Company’s obligations and enforce our rights arising from any contracts entered between you and us, including for billing other services.
- to notify you about changes to our silverliningsmh.com website
- in any other way we may describe when you provide the information
- for any other purpose with your consent
The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.
Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists to third parties.
The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or provide services related to billing of insurance companies for services rendered. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in response to subpoenas, warrants, court orders, or other legal processes. The Company may also share your information in order to establish or exercise our legal rights or take action regarding possible legal activities. This could include but not limited to (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
Automatically Collected Information
The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company’s website.
Use of Cookies
The Company’s website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Company’s pages, or register with Company’s site or service, a cookie helps the company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as name and billing addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the companies features that you customized.
You have the ability to accept or decline cookies. Most web browsers, automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience, the interactive features of the companies services or website you visit.es
Embedded content from other websites and Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of any other site that collects personally identifiable information.
Articles on this site may include embedded content (example videos, images, articles, etc…) that is hosted on external sites. Please do not provide any personally identifiable information in response to links from other websites.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you we will:
- Delete your personal information from our records.
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with request to delete your personal information if it is necessary too;
- Complete the transaction for which the personal information was collected, fulfilling the terms of a request for therapeutic services.
- If required by law, we will grant a request to delete information, but in many situations, we must keep your personal data to comply with our legal obligations, resolve disputes, enforce our agreements, warfare another one of our business purposes.
- Comply with the California electronic communications privacy act;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us
- Comply with an existing legal obligation
- Otherwise, use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information to us.
Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.
Email Communications
From time to time, the Company may contact you via email for the purpose of providing announcements, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from the company, you may opt out of such communications by replying STOP.
Changes to This Statement
The Company reserves the right to change this policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our silver linings, Mental Health, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your (a) knowledge of the modified policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:
Silver Linings Mental Health
Phone: 720-471-6399
Effective as of February 18th, 2025